The Cathay Pacific office in Dubai is a one-stop for flyers flying with Cathay Pacific via Dubai, UAE. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers various travel-related services to ensure a smooth travel experience for Cathay Pacific flyers.
In this article, we will discuss the services offered by the Cathay Pacific office in Dubai, and why you must approach them. We will also provide information on how to get to the office and how ContactForSupport can help connect you with Cathay Pacific’s Dubai customer service team.
Cathay Pacific Dubai Office – Contact Information
For flyers needing flight assistance, the Cathay Pacific office in Dubai is the rightful resource that helps flyers with all their travel-related needs. Here are all the details you must know-
Cathay Pacific Office in Dubai Address | G/F, Al Shoala Building, Port Saeed – Dubai – United Arab Emirates |
Cathay Pacific Dubai Contact Number/Phone Number | +971 800 04446554 |
Email Address | theclub@cathaypacific.com |
Working Hours | Monday to Friday: 9:00 AM to 5:00 PM Closed on Saturday and Sunday |
Cathay Pacific Official Website | www.cathaypacific.com |
Cathay Pacific Online Check-in | Visit Here |
Cathay Pacific Online Flight-Status | Check Here |
How does the Cathay Pacific Dubai Office work?
Cathay Pacific has an office in Dubai to provide convenient and accessible customer service to its flyers in the region. The Dubai office offers a range of services to flyers, including:
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Dubai also helps Cathay Pacific to understand better the needs and preferences of its flyers in the region, which helps the airline to thrive with improved services and offerings.
How to get to the Cathay Pacific Dubai Office?
The Cathay Pacific office in Dubai is located at the following address:
G/F, Al Shoala Building, Port Saeed – Dubai – United Arab Emirates |
You can copy & paste the given address into your GPS and get the directions to the Cathay Pacific Dubai Office and travel independently. You can also take a taxi from any part of the city to reach the office.
What are the services of the Cathay Pacific Office in Dubai, UAE?
The Cathay Pacific Dubai office offers a range of services to fly with Cathay Pacific from the region of Dubai in UAE:
Flight Ticket Booking
The Cathay Pacific Office in Dubai, UAE, is there to make your flight booking experience smooth and stress-free. Their friendly and dedicated team can help you with:
- Finding the best deals on flights to your chosen destination.
- Navigating through different flight options and schedules.
- Booking and confirming your tickets.
- Ensuring a comfortable and enjoyable travel experience.
Whether you’re a frequent flyer or a first-timer, Cathay Pacific in Dubai is always happy to help you book your flight with confidence.
Flight Ticket Cancellation
Flight cancellation can be a complex process with Cathay Pacific. The Cathay Pacific Office in Dubai, UAE, can help you cancel your flight in a timely and efficient manner.
- The staff can help you understand the cancellation policy and any applicable fees.
- They can assist you in completing the cancellation process and obtaining a refund.
- They can also help you rebook your flight if necessary.
The Cathay Pacific Office in Dubai, UAE, is committed to providing its customers with the best possible service.
Baggage Services
The Cathay Pacific Office in Dubai can help you with all your baggage needs before, during, and after your flight. Here are some specific ways they can assist you:
Before your flight:
- Help you understand the baggage allowances for your flight and destination.
- Assist you in purchasing additional baggage allowance if needed.
- Provide information on packing restrictions and prohibited items.
- Help you pack your luggage safely and securely.
During your flight:
- Check in your luggage at the airport counter or kiosk.
- Provide baggage tags and assistance with labeling your luggage.
- Direct you to the appropriate baggage drop-off area.
- Answer any questions you may have about baggage services.
After your flight:
- Help you claim your luggage at the baggage claim area.
- Assist you in locating lost or delayed luggage.
- Provide information on filing a baggage claim report.
- Help you arrange for the return of lost or damaged luggage.
Special Assistance
Here is some general information on the special assistance provided by Cathay Pacific at the Dubai Office.
Special Assistance Service | Description |
---|---|
Wheelchair Assistance | The Cathay Pacific Dubai office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure. |
Boarding and Disembarking Assistance | The trained and qualified staff at the Dubai office will assist flyers with boarding, disembarking, and navigating the airport. |
Special Meals | Cathay Pacific offers a range of special meals for flyers who follow a certain lifestyle. It includes Hindu Jain meals, kosher, halal, or low-fat meals. |
Medical Assistance | The Cathay Pacific Dubai Office provides medical assistance to flyers who use medical oxygen and the provision of special medical equipment on board. |
Guide Dogs | Cathay Pacific allows trained service dogs to travel with their owners in the cabin. flyers must provide the Cathay Pacific Dubai office with the required paperwork and certifications before traveling. |
It is always recommended to contact Cathay Pacific customer service for the most up-to-date information on the special assistance service provided by them.
Check-In
If you are traveling with Cathay Pacific from Dubai, the Cathay Pacific Office in Dubai, UAE, can ease your check-in process. So, if you are facing difficulties in your check-in:
- The Cathay Pacific Dubai office staff can assist you with online check-in, kiosk check-in, and counter check-in.
- They will help you verify your identity, check your baggage, and obtain your boarding pass.
- The office will also help you with any questions you may have about the check-in process.
With the help of the Cathay Pacific Office in Dubai, UAE, you can enjoy a quick and easy check-in experience.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
Additional Offerings by Cathay Pacific Dubai Office
Here are the other additional services that you can avail of at the Cathay Pacific office in Dubai-
Service | Description |
---|---|
Seat selection | The Dubai office offers assistance with seat selection. A fee may apply. |
Special meals | The Cathay Pacific Dubai Office offers meal assistance for flyers with specific dietary requirements. |
Lounge access | At the Dubai office, Cathay Pacific Miles & Miles members can issue a complimentary pass for lounge access. |
Flight upgrades | flyers flying with Cathay Pacific can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
Flight status | The staff at the Dubai office can offer the real-time status of a flight or any potential delays. |
Visa information | The airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding. |
Ground Transportation | Assistance with arranging transportation to/from the airport. |
Group bookings | flyers traveling in a group can request the price quote. Cathay Pacific Dubai office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary. |
The Cathay Pacific office in Dubai provides various services to assist flyers with their travel needs, including flight bookings, check-in, baggage services, special assistance for flyers with disabilities or special needs, and more.
How ContactForSupport Can Help?
ContactForSupport is an online directory that can help connect you with the Cathay Pacific office in Dubai or their customer service team. By visiting their website, you can find the contact details of the Dubai office or Cathay Pacific’s customer service, including phone numbers, email addresses, and more.
This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.
Frequently Asked Questions
The Cathay Pacific office in UAE is located at G/F, Al Shoala Building, Port Saeed – Dubai – United Arab Emirates.
You can contact Cathay Pacific at 080005 02163 by phone number. This is the official customer service number of Cathay Pacific.
The Cathay Pacific Dubai office is open from Monday to Friday: 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
The Cathay Pacific office in Dubai provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.