The EL AL Airlines office in Colombo serves as a convenient hub for travelers flying with EL AL Airlines through Colombo, Sri Lanka. This office provides essential services such as flight reservations, baggage assistance, special support, check-in services, and more. It aims to enhance the overall travel experience for EL AL Airlines passengers by offering a variety of travel-related services.
This article explores the range of services provided by the EL AL Airlines office in Colombo and emphasizes the importance of reaching out to them. Additionally, we’ll share details on accessing the office and highlight how ContactForSupport can assist in connecting you with EL AL Airlines’s customer service team in Colombo, Sri Lanka.
EL AL Airlines Colombo Office – Contact Information
Flyers requiring assistance for their flights can rely on the EL AL Airlines office in Colombo as the appropriate resource to address all their travel-related requirements. Here are the essential contact details of EL AL Airlines office in Colombo, Sri Lanka that flyers should be aware of:
EL AL Airlines Office in Colombo Address | Level 3, East Tower, World Trade Centre, Echelon Square, Bank of Ceylon Mawatha, Colombo, Sri Lanka |
EL AL Airlines Colombo Contact Number/Phone Number | +94 77 777 1979 |
Email Address | customerrelations@elalusa.com |
Working Hours | Monday to Sunday : 24 Hours Closed on Saturday and Sunday |
EL AL Airlines Official Website | https://www.elal.com/ |
EL AL Airlines Online Check-in | https://www.elal.com/checkin/ |
EL AL Airlines Online Flight-Status | https://www.elal.com/en/PassengersInfo/Useful-Info/Flight-Schedule/Pages/Flight-Updates.aspx |
How does the EL AL Airlines Colombo Office work?
To offer convenient and easily accessible customer service to its flyers in the region, EL AL Airlines has established an office in Colombo. This office in Colombo provides a variety of services to flyers, encompassing::
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Colombo also helps EL AL Airlines to better understand the needs and preferences of its flyers in the region, which helps the airline to thrive with the improved services and offerings.
How to get to the EL AL Airlines Colombo Office?
EL AL Airlines office in Colombo is located at the following address:
Level 3, East Tower, World Trade Centre, Echelon Square, Bank of Ceylon Mawatha, Colombo, Sri Lanka |
You can copy & paste the given address into your GPS and get the directions to the EL AL Airlines Colombo Office and travel on your own. You can also take a taxi from any part of the city to reach the office.
What are the services of the EL AL Airlines Office in Colombo, Sri Lanka?
EL AL Airlines Colombo office offers a range of services to fly with EL AL Airlines from the region of Colombo in Sri Lanka. Their friendly and dedicated team will help you finding the best deals on various services to ensure a comfortable & enjoyable journey:
- Flight Ticket Booking: The EL AL Airlines Office in Colombo, Sri Lanka is there to make your flight booking experience smooth and stress-free.
- Flight Ticket Cancellation: Flight cancellation can be a complex process with EL AL Airlines. The EL AL Airlines Office in Colombo, Sri Lanka, can help you cancel your flight in a timely and efficient manner.
- Baggage Services: The EL AL Airlines Office in Colombo can help you with all your baggage throughout your journey from Colombo, Sri Lanka. The office agents are available 24/7 to guide you throughout your journey, i.e. before, during, as well as after your flight.
- Special Assistance: Here is some general information on special assistance provided by EL AL Airlines at the Colombo Office:
- Wheelchair Assistance
- Boarding and Disembarking Assistance
- Special Meals
- Medical Assistance
- Guide Dogs
- Check-In: If you are traveling with EL AL Airlines to/from Colombo, the EL AL Airlines Office in Colombo, Sri Lanka, can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
Additional Offerings by EL AL Airlines Colombo Office
Here are the other additional services that you can avail of at the EL AL Airlines office in Colombo-
Service | Description |
---|---|
Seat selection | The Colombo office offers assistance with seat selection. A fee may apply. |
Special meals | The EL AL Airlines Colombo Office offers meal assistance for flyers with specific dietary requirements. |
Lounge access | At the Colombo office, EL AL Airlines Miles & Miles members can issue a complimentary pass for lounge access. |
Flight upgrades | Flyers flying with EL AL Airlines to/from Colombo can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
Flight status | The staff at the Colombo office can offer the real-time status of a flight or any potential delays. |
Visa information | The airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding. |
Ground Transportation | Assistance with arranging transportation to/from the airport. |
Group bookings | EL AL Airlines Colombo office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary. |
The EL AL Airlines office in Colombo delivers a spectrum of services to support flyers in their travel requirements. These encompass flight reservations, check-in, baggage services, special assistance for flyers with disabilities or special needs, and additional amenities.
How ContactForSupport Can Help?
ContactForSupport is an online phone directory that can help you connect with the EL AL Airlines office in Colombo or their customer service team. You can find the contact details of the Colombo office or EL AL Airlines’ customer service, including phone numbers, email addresses, and more.
You can explore through our list of other airlines offices at various destinations if you’re a frequent traveler.
Frequently Asked Questions
The EL AL Airlines office in Sri Lanka is Level 3, East Tower, World Trade Centre, Echelon Square, Bank of Ceylon Mawatha, Colombo, Sri Lanka.
You can contact EL AL Airlines at +94 77 777 1979 by phone. This is the official customer service number of EL AL Airlines.
The EL AL Airlines Colombo office is open from Monday to Sunday : 24 Hours.
The EL AL Airlines office in Colombo provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.